Targets and Policies
We, Koklu Group, with all our people, aim and wish to ensure customer satisfaction and sound growth by providing products and services of universal quality and standards. We are committed to being a symbol of trust, continuity and esteem for all our stakeholders: our country, customers, shareholders, dealers, and suppliers.
Customer Care
- Our top priority is to create value for our customers; to respond promptly to their expectations with top quality.
- It is our duty to take responsibility for our products for the long term.
To be “the one of best” is our top priority goal.
- To be the best in quality, service, supplier, and dealer relationships; and to sustain this reputation are our primary goals.
- To achieve these goals we are committed to managing our businesses to be the leader in the market.
Our most important asset is our people.
- The quality of our products and services is based on the quality of our people. For the continuity of Koklu Group, we follow a policy of recruiting the best people, and providing opportunities for development and advancement.
Honesty, honor, and superior business ethics are the foundations of our business management.
We aim our business based on good intentions, mutual benefit, and fair treatment in all our relationships. We are committed to conforming at all times to the highest ethical and legal standards. Protection of the environment and promotion of a higher level of environmental awareness are our duty to both our country and our planet.
